Add game to organization and box art

Game Development
1

Hey there,

I’ve been trying to get access to change/add my game’s box art, I have sent multiple requests to get access to the portal. But never get a response (neither through the submission or the support email).

Could someone please look into this? Is there something else I need to do?
This is the game: Spirit of the Island on Steam
We have it added to IGDB: https://www.igdb.com/games/spirit-of-the-island

We participated during the Steam Next Fest (which recently ended) and I was hoping to add the game and the box art… but no response at all.

Thank you.
Cheers

2

Currently as per the forum/console header, you are out of luck until July 11th at the earliest

The Twitch 2021 summer break will begin July 3 and run through July 11. During this time, Extension, Game, and Organization reviews will not be processed. We appreciate your patience!

3

Aah got it, thank you (totally missed that, LOL). It is because I believe my first contact attempt was early June :stuck_out_tongue: But I understand what you mean. Cheers.

4

one the holiday break is up, if you don’t get a reply in 3-5 business days, post back here and we can go fishing

5

Hey, any updates on this? :slight_smile:

6

Hi there- all requests have been followed up on but if you still need access, please let me know the name of the company and I’ll dig in.

7

What do you mean? I still don’t have the game added to my organization list… what should I do? I requested again, LOL.

8

It looks like the publisher currently owns the title (META Publishing). If you are with them, feel free to ping me on Discord and I can share the current owner of the organization. Otherwise, you’ll need to reach out to the publisher to get the boxart added. My username is ConcreteEntree on the TwitchDev Discord.

9

Thank you, I pinged you there in PM.

10

This topic was automatically closed after 30 days. New replies are no longer allowed.