I know this question has been asked before, but my problem is a little different that theirs. I don’t even know if this is the correct category, so I’m sorry if it’s not.
Up until the end of April, I had no problems, the app worked perfect over Wifi. But after the update at the end of April, it buffers every few seconds. I’ve tried uninstalling and reinstalling the app, reseting my router, changing the quality to all levels including moble and installing older versions, nothing has helped. I do live in an apartment, but I have never had a problem with interference before, and I don’t believe that is the cause. It works fine on my laptop (although it does make it run hot, which is why I would like to watch it on my phone), so I don’t think it’s necessarily my Wifi.
If anyone has any help, I would greatly appreciate it, as this is getting frustrating.
I have AT&T Uverse internet, Android 5.0, and have a Galaxy S5.
AT&T Uverse residential gateways (or routers, if you wish) generally have terrible built-in wifi. Combined with the fact that mobile devices typically do not have the best wireless antennas and you’re living in an apartment, wifi reception or signal degradation due to neighbors around you could be a primary cause for buffering issues. You need to try changing the wireless channel in the settings for your residential gateway to one with less interference.
If that doesn’t work, check to make sure that you can watch Twitch normally on a computer connected directly to your residential gateway. By directly, I mean with an ethernet cable. Ethernet is the only true way to test that your internet is functioning properly in this case. If on ethernet you continue having issues, you would need to reach out to AT&T support to help diagnose your internet issues.
Further, these forums are meant for developers seeking help integrating Twitch in their applications, not for general support. In the future, you can reach out to Twitch support at http://help.twitch.tv (“Send us an email” at the bottom of the page).
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