I recently found out about chargebacks. If a twitch subscriber does a chargeback, do i have to pay or does twitch pay for me? In others words, i will will never want twitch affiliate if i have to pay chargebacks. Also according to this link, it says on payment terms sections “Yes bits only” when asked about chargeback protection:
https://help.twitch.tv/s/article/joining-the-affiliate-program?language=en_US
This question is better suited in a support ticket
https://help.twitch.tv/
This forum is the third party developers forum, mostly consisting of community members, and we don’t know about how Twitch handles chargebacks, only Twitch itself does. So you’ll need a ticket
I imagine since transactions go between the user and Twitch, (and not you) there is never any fees you pay if a chargeback occurs. And a chargeback on a subscription isn’t as simple to do, compared to one off payments (that occurs with tips which is between the user and you)
I think Twitch only says “bits only” as “bits” are a form of Tip and those are “straight forward” to charge back as they are not exchanged for anything.
Where as a Subscription, you exchange Money for a recurring subscription to a service, and thus you can prove that service has been used, which’ll often cause the chargeback to be rejected.
Again just my opinion there, from my previous experience running similar stuffs