Having problems on-boarding? Post here!


#1

It looks like a number of people are experiencing problems on-boarding to become Extensions developers. If you are experiencing problems, please let us know here, and we will try to work through the issues.


Extensions Developer Onboarding - Stuck at step 3
Conflict with Extensions and Affiliate?
Extension and affiliate
#2

Can't Start Extensions Onboarding
#3

There is no Extensions Developer Onboarding option on my settings page, and when I go to my extension manager I don’t have permission to create a new extension. Any help would be appreciated!


#4

I have the same problem as @Bergability.

There is no Extensions Developer Onboarding option on my settings page, and when I go to my extension manager I don’t have permission to create a new extension.

Thanks in advance :grinning:


#5

On-boarding is at https://www.twitch.tv/YOUR-USERNAME/dashboard/settings/payout-onboarding (Insert your username) and the create extension area is on https://dev.twitch.tv/dashboard/extensions - I had to wait a few hours after completing my on-boarding to actually have the needed permission to access the “create extension” button.


#6

It says

I’m sorry, that page is in another castle!

I’ve tried this before.


#7

On which link?


#8

On the first one, https://www.twitch.tv/aldroyd/dashboard/settings/payout-onboarding this would be my link.


#9

If you go to https://www.twitch.tv/aldroyd/dashboard/settings do you see an option regarding Extensions ?


#10

Nope. Only Stream Key, Drops and Moderation.


#11

I’m not sure of the requirements for it, but just to check:

are you registered on https://dev.twitch.tv/ (logged in with twitch account)

have you created an app? https://dev.twitch.tv/dashboard/apps


#12

Yes, I’m registered. I’ve tried loggin in and out, in Twitch and Twitch Dev, several times as recommended in another thread.

And yes, I do have apps aswell.


#13

That pretty much covers everything I have/had before I completed the onboarding myself. Aside from me being in America, I can’t really think of anything else to check. Perhaps staff will get back to you shortly.


#14

Just thought of another thing, I have 2FA enabled as well.


#15

Yeah, hope they can fix it :confused:

Anyways, thank you!


#16

I’m also having trouble. Just shows up “empty” (all I see streamkey, drops and moderation) on the dashboard settings page.


#17

I also suggest making sure your e-mail is verified. (Just adding things I think of until we find the culprit - it may be on twitch’s side though)


#18

Ok so I just resolved it for me with help from rbartle who pointed out to me I haven’t even started the process. Might be other blind people like me, what I missed was one small get started button at the https://dev.twitch.tv/dashboard.

Right here: (then the onboarding process showed up at my “dahsboard/settings”-page at twitch.tv)


#19

I clicked that button last night and thought that was the solution too but I’m still stuck. It changed from “Get Started” to “View Extensions”. However when I go into the Extension manager and try and make a new one it says I don’t have permission.


#20

I’m having same issues, can’t create extension and the Extension Developer Onboarding (twitch settings) is not showing.