Having problems on-boarding? Post here!

It looks like a number of people are experiencing problems on-boarding to become Extensions developers. If you are experiencing problems, please let us know here, and we will try to work through the issues.

2 Likes

There is no Extensions Developer Onboarding option on my settings page, and when I go to my extension manager I don’t have permission to create a new extension. Any help would be appreciated!

I have the same problem as @Bergability.

There is no Extensions Developer Onboarding option on my settings page, and when I go to my extension manager I don’t have permission to create a new extension.

Thanks in advance :grinning:

On-boarding is at https://www.twitch.tv/YOUR-USERNAME/dashboard/settings/payout-onboarding (Insert your username) and the create extension area is on https://dev.twitch.tv/dashboard/extensions - I had to wait a few hours after completing my on-boarding to actually have the needed permission to access the “create extension” button.

It says

I’m sorry, that page is in another castle!

I’ve tried this before.

On which link?

On the first one, https://www.twitch.tv/aldroyd/dashboard/settings/payout-onboarding this would be my link.

If you go to https://www.twitch.tv/aldroyd/dashboard/settings do you see an option regarding Extensions ?

Nope. Only Stream Key, Drops and Moderation.

I’m not sure of the requirements for it, but just to check:

are you registered on https://dev.twitch.tv/ (logged in with twitch account)

have you created an app? https://dev.twitch.tv/dashboard/apps

Yes, I’m registered. I’ve tried loggin in and out, in Twitch and Twitch Dev, several times as recommended in another thread.

And yes, I do have apps aswell.

That pretty much covers everything I have/had before I completed the onboarding myself. Aside from me being in America, I can’t really think of anything else to check. Perhaps staff will get back to you shortly.

Just thought of another thing, I have 2FA enabled as well.

Yeah, hope they can fix it :confused:

Anyways, thank you!

I’m also having trouble. Just shows up “empty” (all I see streamkey, drops and moderation) on the dashboard settings page.

I also suggest making sure your e-mail is verified. (Just adding things I think of until we find the culprit - it may be on twitch’s side though)

Ok so I just resolved it for me with help from rbartle who pointed out to me I haven’t even started the process. Might be other blind people like me, what I missed was one small get started button at the https://dev.twitch.tv/dashboard.

Right here: (then the onboarding process showed up at my “dahsboard/settings”-page at twitch.tv)

3 Likes

I clicked that button last night and thought that was the solution too but I’m still stuck. It changed from “Get Started” to “View Extensions”. However when I go into the Extension manager and try and make a new one it says I don’t have permission.

I’m having same issues, can’t create extension and the Extension Developer Onboarding (twitch settings) is not showing.