How to prevent my chatbot from being banned? (twitch banned)

Chat and IRC
1

Hi,
Today I started playing with IRC and twitch API. I created a simple bot that creates a clip when a given amount of last chat messages contains some string (in theory it should create a clip when something interesting happened and people are spamming ‘xD’ ‘pog’ etc.). Then the bot sends a chat message with a link to the created clip.

Everything was working rather smoothly, but I’ve just received information that my bot’s account and my normal account (where I have my apps pinned) were permanently banned. How should I avoid it in the future? Should I report somewhere that my bot’s account is a bot’s account?

I will be thankful for any information or sources.

Cheers!

2

if your account has been banned from Twitch and you cannot login to said account(s) at all.

Then you should have an email from Twitch with instructions and/or information on the nature of the ban and how to appeal.

For account bans we can’t help on the forum you need a support ticket.

1 Like
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The ban reason is that ‘the account is automated or maintained by a bot’. However, I think it is expected that a chatbot is maintained by a bot. Even the IRC’s documentation says that I can use my personal account or create a new one, specifically for the bot.
Are there any additional steps that can indicate that a given account is a bot so it won’t be banned for such reason? I am thinking about something like a bot’s registration page or something like that, dunno.

If that is not a question for the forum then sorry, I will raise a support ticket.

4

Beyond the scope of the forum.

Would seem like you might have done something in a channel that you were not authorised to by the broadcaster and netted some reports perhaps.

But yeah you’ll need some support ticketage!

1 Like
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Ok, I will go for a support ticket then.

Thank you!

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