A few days ago I finished the developer on boarding and tried to start the affiliate on boarding. I am qualified for affiliate because I have the invite button, however when I try to start it states that I can only do one on boarding process at a time, even though I have already finished the developer on boarding one. Here is an image showing the message I get https://gyazo.com/e53cd6bbb9b3b9724e1bf46afd18ae52. I have contacted twitch support multiple times and even posted in the developer twitch chat client thing and have gotten no response. I have been qualified for over a week, but sadly can’t become an affiliate. Thanks!
Channel name: “hexicle”
If that helps
Hi @HEXICLE, I’m checking to see if this is something the Extensions team can assist with or if Twitch Support is the way to go.
Thank you! I understand this my not be the best place for this type of problem, but I have gotten no response from twitch support in over a week.
I’ve confirmed that Support is the team that can help you resolve the onboarding issue. I’m going to contact them as well on your behalf.
Thank you for the help!
I received confirmation from the support team that they are aware of the tickets you have submitted.
They will get to your situation for sure!
Any idea for how long it will take to hear from twitch support. I sent the the support email 7 days ago and have had this problem for 12 days.