First off I would like to state that I have been to the Twitch support reddit as well as submitted a ticket, but the issue has been continuing for almost 2 months without a solution found.
I came to the development side looking for help that can hopefully help the situation directly.
Issue - My wife has recently gotten into streaming, she has gotten affiliate and was doing great, and all of a sudden her channel stopped showing up on people’s follower list when she went live. We started searching for her channel, and for some odd reason, she is showing up as live, but below offline channels. People can’t see when she is live, and they have to go to her past videos in some cases to join her stream. There is also an issue where when people search for her channel, it does not show as an existing one. Any feedback would be much appreciated. I know this may not be the right section of twitch, but I’ve tried everything else to no avail. Thanks