Register Organization form filled out mid-may

We’ve got a game releasing out of Early Access (Terrorarium) at the end of July and have been trying to get our box art up.

To this end, we filled out the Register Organization form for Stitch Media back in mid-May to claim the game, but haven’t heard anything back. We submitted box art with the community submission form at the same time.

We’ve taken both actions again just now, but know it’s not supposed to take this long. Can anyone help us out and let us know if we’ve got a problem?