TMI problem - The page stays blank or there is no chatters

Chat and IRC
1

Hi there,

For the last few months, I made my own bot, yup one more but it’s really funny to do something by his own.

Everything was working well until yesterday, for no reason, “http://tmi.twitch.tv/group/user/rorothepotatoe/chatters” gives me a blank page and when it gives me something, there is no chatters at all.

My bot limits some commands to moderators. But with that problem even me is a stranger for my bot and I can’t use my own command.

Of course I can define allowed people on my bot directly but a tmi.twitch.tv that doesn’t work is a bit boring.

Does someone have an idea why this problem happens from nowhere ?

Thanks in advance.

1 Like
2

As with everything, it can break from time to time, and with that endpoint being undocumented it should be expected to break/change/stop working at any point (although with the number of 3rd party services reliant on that endpoint I don’t see major changes to it any time soon.) and not rely on it for important functionality (such as determining if someone has the rights to use a certain command).

Look at the userstate object that is sent with messages, that will let you know if the user is a mod or broadcaster, so you can use that to determine if the bot should perform the command or not even if the chatters endpoint is having issues.

3

Thanks :slight_smile:

I was using chatters for loyalty but it seems that is out for now :slight_smile:

Anyways good idea to take information in user message thank you

4

The trouble with this unsupported endpoint is that there is no supported equivalent. This is bad news for loyalty bots and I do hope that Twitch are searching for a solution despite it being unsupported.

1 Like
5

I experiment the same problem. A workaround could be using the notifications you get through the IRC chat. It’s not very accurate, but it works.
For my personnals needs, I manage my own user lists, and combine the informations (of the API and the IRC notifications) to be as accurate as possible.
I hope that the API will integrate an accurate list request one day.

6

Thanks for the suggestion. I do know that this workaround will only work in channels with less than 1000 viewers - once there is more than 1000 viewers, then only moderators are announced.

7

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